Solving playback issues

[Boyo]

Same problem for me. 
google escalated my issue over 2 weeks and eventually got back to me and said “sorry, we have no idea what the issue is.” Frustrating. 

[Jsher0]

Same here .. I have a one gig fiber connection so speed is not the issue … But no matter what channel the game was on, It’s rare that I can get through two or three key plays without it freezing up.  Now what happens a lot of time when I start key plays on a game, it takes me to the start of the game and just says play 1 of 40 in the upper right hand corner of the screen… if I click to the right to play key play 2 … same thing happens brings me to the beginning of the game and just shows play 2 of 40 in the top right corner.  Super frustrating … I had a month-long ticket going with YouTube support and they basically told me they don’t have a solution for me. 

[gonefromr0koo]

I had the same problem this nfl season with YouTube tv on Roku with key plays hanging. I tried it on the Amazon Fire TV Stick, and key play works there fine. I’m probably going to switch all my TVs from Roku to Fire TV. Roku has punted on this problem for too long 

[mossbeachlarry]

gonefromr0koo,

Thank you for your recommendation.  I just ordered an Amazon Fire TV Stick.  If it supports the few channels I have on my Roku and solves the Key Plays hang on YouTube TV, I'm done with Roku.

It is beyond me why Roku does not have a customer advocate with their channel providers, especially when there are problems with one as ubiquitous as YouTube TV.