Hi, @Melleigh93
Greetings, and welcome to the Roku Community.
We appreciate you for sharing with us the experience you had with The Roku Channel with another streaming service, and we'd like to gather more information so our team can look closer into this matter.
- Is this the first time you've experienced the issue with The Roku Channel app?
- What specific troubleshooting steps have you performed so far?
- What is the current version of The Roku Channel that was installed on the device?
- Do you see any error messages? Also, can you provide an image when the issue occurs?
The information we gather will be the basis of our team's review of this issue. Your cooperation is invaluable to us.
Best wishes,
Kash
Takashi O.
Roku Community Moderator
