Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Why is ROKU herky-jerky when playing back a recorded game.

Just recently started to have playback of recorded games herky-jerky but noticed that there was no herky-jerky during the ads in the playback. My internet is ATT high speed fiber optic cable.

What's up?


0 Kudos
Community Moderator
Community Moderator

Re: Why is ROKU herky-jerky when playing back a recorded game.

A warm welcome here in the Roku Community, @fireman2941.

We sincerely regret any trouble and inconvenience this may have caused you. We want to suggest some troubleshooting methods regarding this matter.

May we first know on what app you were streaming when you experienced this issue? What troubleshooting methods have you taken to resolve this matter? 

The best course of action will be suggested once we have a better understanding of the situation. We'll be anticipating your response!

Best regards,

Carly Y.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.