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Solving playback issues

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Valerie6
Newbie
‎03-29-2023 05:31 PM

Why do I have to unplug and replug my Roku premier each time I want to use it?

why can't you tell ALL of us? it seems to be a common problem.

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RokuNimfa-C
Retired Moderator
‎03-29-2023 07:00 PM

Re: Why do I have to unplug and replug my Roku premier each time I want to use it?

Hi @Valerie6, 

Thanks for your first post in the Roku Community!

To properly identify the issue, it would be helpful if you provide us with more information. Can you describe the issue in more detail? What caused you to disconnect and reconnect the device each time you want to use it? Could you tell us how are you powering your Roku device? Is it connected to the USB port of the TV or to a wall outlet? 

For more information, read about: Why does my Roku streaming player restart every time I turn on my TV?

Keep us posted on what you find out.


Regards, 
Nimfa

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