Forum Discussion

iseawitch's avatar
iseawitch
Reel Rookie
2 years ago

What happened to Rumble on Roku? It has playback issues

for about 3 weeks now on ALL 3 Roku TVs, I have playback issues on Rumble. ( I think there was an update that precipitated this) If I pause the playback, when I hit play again it jumps back  roughly 30 minutes instead of starting where I left off.  fast forward is slow even when holding it down or hitting it multiple times rapidly. Rumble works fine on my phone and computer. Rumble said to check with Roku. Youtube works fine.  Would you please fix this.

app playback

14 Replies

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert
    2 years ago

    iseawitch 

    Rumble likely did not say to "check with Roku".  They should know they are responsible for maintaining their channel/app and have been addressing some bugs with one of their prior channel/app updates.

    Rumble (version 9.12 build 46) is working pretty good as of late.  If you do not have this version, try performing a manual System update on your RokuTV. (Settings/System/Software Update).

    As for the Rewind/FF issues, each channel/app performs this differently (depending on how the developer chose to code).  For FF and Rewind, do not hold the button down.  For Rumble, you press once, (for 1x speed, approx 30 seconds), or twice (for 2x speed, or approx 60 seconds), or 3 times (for 3x speed, approx 90 seconds).  You can also use the Arrow keys to slightly advance/rewind as well. (10 second increments).

    I haven't run into your Pause issue (starting off in different place), but if an option, try pressing the "Live" button if present.

    If you continue to run into issues and the steps above do not seem to help, you can contact Rumble support directly at support@rumble.com

    ---

    Alternatively, you can also install RumbleTV on your RokuTV.  This is an older, deprecated Rumble version (version 8.13) but still seems to works.  I use it occasionally as a backup when the main Rumble channel/app version doesn't work or is broken via a Rumble or Roku OS update. (kind of like the simple interface) (https://channelstore.roku.com/details/458ecef80b412327152af7d77b343632/rumble-tv)

    • iseawitch's avatar
      iseawitch
      Reel Rookie
      2 years ago

      Yes they did say to contact  Roku in an email. I am on the latest version which probably caused the problem.  So I will email support again since you didn't offer any solutions. Thanks.

       

      • RokuEuniceL's avatar
        RokuEuniceL
        Retired Moderator
        2 years ago

        Hi iseawitch,

        Thanks for posting here in the Roku community!

        We appreciate you letting us know about your issue on the Rumble channel. Please try these steps below and see if they fix the issue.

        1. Remove the channel. Highlight the channel tile on your home screen and press Star (*) to open the Options menu. Select the Remove channel and confirm. If you are removing a subscription channel billed to your Roku account, you must cancel the subscription before you see the Remove Channel option. For help identifying this type of subscription channel, read the detailed article about removing a channel.
        2. Restart your Roku device. Go to Settings > System > Power (skip this step if this option is not available) > System Restart.
        3. Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again. If you are adding a subscription channel billed to your Roku account, you will need to re-subscribe.

        Let us know if the issue persists after trying these steps.

        Kind regards,

        Eunice

    • RokuJohnB's avatar
      RokuJohnB
      Community Moderator
      2 years ago

      Hi Crackson,

      Thank you for posting here in the Roku Community!

      We will be more than happy to investigate further this issue that you're having with the Rumble channel. Is this the only channel where you're having issues? Are you getting any error codes or messages?

      We'll wait for your response.

      Thanks,

      John

    • Redfox29's avatar
      Redfox29
      Newbie
      2 years ago

      I think Roku might have got rid of Rumble for political reasons leftist perhaps like the rest of the media?

  • Redfox29's avatar
    Redfox29
    Newbie
    2 years ago

    My Rumble quit working on Roku as well probably as it is not in line with Roku politics?  I wanted to watch the Vance/Walls debate on Rumble and couldn't had to watch it on stupid new channel or on phone with  Rumble app ☹️ was very disappointed with Roku have used them forever.

    • atc98092's avatar
      atc98092
      Community Streaming Expert
      2 years ago

      Roku does not control performance of apps that it has approved for use in their channel store. Anything else is just conspiracy thinking. Rumble is approved to be in the channel store, so it's authorized for use. If the app doesn't work, you need to contact Rumble, as Roku has zero control over the functionality of 3rd party apps.

      I looked at Rumble's web page, and they don't seem to provide any way to contact them. Perhaps it's because I don't have a user account there, but if someone does have one please go to their web site and find a contact link for posting here. I did just find one contact email address: support@rumble.com

      • Redfox29's avatar
        Redfox29
        Newbie
        2 years ago

        Not conspiracy thinking just real honest thinking my app worked fine no errors now it doesn't so how is that conspiracy thinking not a question just a statement, your reply totally answered my questions for sure!