Forum Discussion

iseawitch's avatar
iseawitch
Reel Rookie
2 years ago

What happened to Rumble on Roku? It has playback issues

for about 3 weeks now on ALL 3 Roku TVs, I have playback issues on Rumble. ( I think there was an update that precipitated this) If I pause the playback, when I hit play again it jumps back  roughly ...
app playback
iseawitch's avatar
iseawitch
Reel Rookie
2 years ago

Yes they did say to contact  Roku in an email. I am on the latest version which probably caused the problem.  So I will email support again since you didn't offer any solutions. Thanks.

 

RokuEuniceL's avatar
RokuEuniceL
Retired Moderator
2 years ago

Hi iseawitch,

Thanks for posting here in the Roku community!

We appreciate you letting us know about your issue on the Rumble channel. Please try these steps below and see if they fix the issue.

  1. Remove the channel. Highlight the channel tile on your home screen and press Star (*) to open the Options menu. Select the Remove channel and confirm. If you are removing a subscription channel billed to your Roku account, you must cancel the subscription before you see the Remove Channel option. For help identifying this type of subscription channel, read the detailed article about removing a channel.
  2. Restart your Roku device. Go to Settings > System > Power (skip this step if this option is not available) > System Restart.
  3. Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again. If you are adding a subscription channel billed to your Roku account, you will need to re-subscribe.

Let us know if the issue persists after trying these steps.

Kind regards,

Eunice