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Michael76
Newbie

Updating over and over and will not function

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My Roku I just opened keeps updating over and over 

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Updating over and over and will not function

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Welcome to the Roku community, @Michael76!

We can see that you're experiencing an issue with the Roku device, and we're here to help.

In this case, please try restarting both the Roku devices and the internet router. Also, provide the information @Anonymous mentioned above in the thread and the troubleshooting steps you have taken, so we can better assist you.

We look forward to hearing from you and looking closely into this issue.

Best regards,
Jharra

Jharra Q.
Roku Community Moderator

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Anonymous
Not applicable

Re: Updating over and over and will not function

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@Michael76 

Going to need a lot more info for anyone to help you. The exact name of your ROKU and the model number. Also, a more detailed description of the problem.

RokuJharra-Q
Community Moderator
Community Moderator

Re: Updating over and over and will not function

Jump to solution

Welcome to the Roku community, @Michael76!

We can see that you're experiencing an issue with the Roku device, and we're here to help.

In this case, please try restarting both the Roku devices and the internet router. Also, provide the information @Anonymous mentioned above in the thread and the troubleshooting steps you have taken, so we can better assist you.

We look forward to hearing from you and looking closely into this issue.

Best regards,
Jharra

Jharra Q.
Roku Community Moderator
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