Solving playback issues

[JB631]

I have a Roku Smart TV not a streaming player but I keep getting a warning message that my device is overheating, and my TV is not hot. How can I get rid of the message. 

[RokuJohnB · Accepted solution]

Hi @JB631,

A warm welcome here in the Roku Community!'

We understand you are having a problem with the Roku TV since the overheating message is popping up. We're happy to help. Please check out this support article here on what to do if the red light is on or you see a “Your device is overheating” message.

We hope this helps, and please keep us posted on what you find out.

Best regards,
John