Issue Tracking Board

[Cemetery21]

Same here - can't watch Tablo recordings on Roku.  I'm buying a Fire device so I can access recordings.  I much prefer the Roku interface, and I have four of them, but my main use is Tablo recordings.

[kcb4]

I am having the same problem with two Roku Express 4K+ devices (Model 3941X2; software 10.0.4 build 12218-E4; timestamp 2024-10-07 T21:21:16Z )

Issue ID is 3V-404-481

[kcb4]

Roku,   please provide some estimate for when you will have this widespread Roku problem fixed. 

[mwk1]

Also, explain to us why you keep breaking things with these updates,  but never offer a rollback option or allow users to delay updates???  This is the second update that broke my tablo, and it's really annoying and unnecessary.

[rowku_username]

Me too, need a fix for this ASAP

[RokuEmmanuel-D]

Welcome to the Roku Community, @rowku_username!

We understand you're also encountering an issue with the Tablo TV app. We'd be happy to pass this on to the relevant team for further assistance. 

Firstly, we need additional information to proceed with the investigation. 

• Roku device model, serial number, device ID, and OS version. (these can all be found in Settings > System > About)
• Tracker ID (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID)

We are looking forward to your response. 

All the best,
Emman

[rmwojcik]

Been asking the same questions.  Crickets.....

Time to ditch ROKU.

[rmwojcik]

Roll back to 13.0 PLEASE!!

It USED to work JUST FINE.

[Cemetery21]

Buy a Google TV device at Walmart ($14).  I did it this morning and I'm good now.  Bonus - clearer picture too.

[Memolon1]

87-397-322 Traker Id 

Mikecutshaw Posted already in the first page,  please!!!! Check it