Re: TV will not turn on at all after getting "Device overheating" message
I’m guessing you lost your original TV remote or something like that. What TV brand/model is your set? Also what is the model number of your Roku Stick+? The issue could occur if the Roku is plugged into the power via the TV’s USB port. What happens if you plug the Roku into power through the wall outlet, or the power strip?
I’m into videotapes and old electronics stuff, including extenders, converters and analog 4:3 TV sets (which are obsolete these days), and Miss Bianca is my favorite character in Disney’s The Rescuers (1977) and its sequel, The Rescuers Down Under (1990). I am not a Roku employee, only a user like you. ~ Jordan
Could you tell us how are you powering your Roku stick? Is it connected to the USB port of the TV or to a wall outlet? In some cases, the USB power provided by the TV is not sufficient to power the device. Even though your Roku device may appear to be working, running with insufficient power can lead to instability, crashing, and other unpredictable behavior.
Using the included power cord and power adapter, we suggest plugging your Roku into a working power outlet in the wall. Powering it through a power outlet in the wall has the additional advantage that your Roku player will not need to power up every time you turn on your TV. This means your Roku player will be up and running faster than it would be connected to a TV.
If your old Roku stick still overheats, please let us know so we can assist you further. You can also reply here with the device ID of the affected device. It can be found at the back or underneath the stick itself.