Solving playback issues

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nyskinsfan
Newbie

Sny not loading. Only get a spinning circle on all devices

Did all that and still same result 😡

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1 REPLY 1
RokuKarla
Retired Moderator

Re: Sny not loading. Only get a spinning circle on all devices

Hello @nyskinsfan

Thanks for reaching out here in the Community!

Does the issue only occur on a specific channel or across other channels installed on your Roku device?

If you haven't tried yet, you can remove the affected channel and then re-install it. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know how it goes!


Regards,
Karla

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