Solving playback issues

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Bonniet
Newbie

Sinking picture and sound

My picture and sound have gotten out of sink. How can I fix it?

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2 REPLIES 2
DBDukes
Community Streaming Expert

Re: Sinking picture and sound

@Bonniet 

Is it on everything? Or are just a few apps out of sync?

Try rebooting the Roku device and see if that helps. If it's a Roku TV, turning it off and on isn't a reboot. Use the menu system to reboot the device.

Once you do that, do the pictures and sound sync up?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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Streamer317
Roku Guru

Re: Sinking picture and sound

You mean your audio is out of sync. Restart your Roku and modem first if all 

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