I recently bought a Roku 4K Streaming Stick (about a month ago). I’m experiencing the same issues listed above. The top right corner of my tv reads “not connected” even though I have tested my wifi connection multiple times. My remote will not work, nor will the hard reset you mentioned lead to a re-pair. Could you please help me out with this?
Roku Danny, I am having the same issue. My unit was working fine, then it "froze" and now even tho I see the dancing "ROKU" when I plug/unplug, I get "no signal" and the remote won't pair or do anything. I tried to find how to PM you, but can't quite figure that out lol
Have you tried disconnecting and unplugging your wireless network, then rebooting your Roku device to see if you can get past the bouncing Roku screen? If you can get to the Roku main Home screen, we would then recommend trying to reconnect and power up your wireless network.