Solving playback issues

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Boosham45
Reel Rookie

Roku Reboots At Random Times (Not So Random)

My Roku Has An Error Where It Turns Off At Random Times And The AC Adapter Sounds Like I'm Plugging It In, And My Roku Doesn't Tell Me Low Voltage And The AC Adapter Is 5 Volts How the Specs of My Roku Say It.

I am Colombian and I used the translator, the translator may translate it wrong.

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makaiguy
Community Streaming Expert

Re: Roku Reboots At Random Times (Not So Random)

@Boosham45-

Do you have another USB AC adapter you can try, perhaps from a cell phone or other device?  The fine print on it must indicate it outputs 5 volts DC and at least 1 amp (1000 milliamps).  More than 1 amp is acceptable as the Roku will only draw what it needs.

¿Tiene otro adaptador de CA USB que pueda probar, tal vez desde un teléfono celular u otro dispositivo? La letra pequeña debe indicar que produce 5 voltios CC y al menos 1 amperio (1000 miliamperios). Más de 1 amperio es aceptable ya que el Roku solo consumirá lo que necesita.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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