Solving playback issues

[lizarm]

#ROKU system software is up to date. Our ##NETGEAR router is not blocking anything. I’ve deleted and re-installed ##PBS app. Still not worki

[bamry]

Never bothered to upgrade to 11. Both laptops are still 10 and, for now, all seems to be ok. Sorry about the mess incurred thru 11 et al. This kind of problem occurred previously maybe a year or two ago?

[jamie-hutch]

Yup. Same problem (11/17) -- in this case a Roku Streaming Stick connected to LG TV. Worked fine yesterday. (11/16). Started to work today but sound was staticy for my AirPods, so I closed the app (usual solution). When I tried  to reopen it, got into the same loop others have described -- an initial blank screen, followed by a return to PBS app logo on Roku home screen. Frustrating. PBS works fine on laptop. Obviously a problem with the Roku app.

[rockledge]

Same for me in Knoxville, TN. Began 16 November continues today. Did all trouble shooting steps to no avail.

[rockledge]

Same problem for me. Once it is resolved you will enjoy Passport. I reco the Green Planet series. 5 episodes

[InRosendale]

Yep.  Maybe a router problem?  I saw a link in PBS site from some time ago suggesting that might be the issue. 

[KimAlyce]

All of a sudden PBS won’t load on my two Roku devices.  Why is this happening?   I pay for this PBS subscription.  Not happy. 

[bamry]

I just lost the ability to access PBS on my laptop. It begins to look more like this problem might be PBS related after all?

[vpo1]

This is a Roku TV.  App has been working until today the 17th.  I have deleted and reinstalled it several times and have followed the directions to go to system restart.  Remains not working.

[mirage47]

This problem seems to have been going on for quite a while.  As far as I know, it only seems to affect PBS.  All other channels operate as usual.  Why am I beginning to feel that there's more to this problem than we're being told.

Just fix it already.  It was fine until at least October, so something changed ONLY for PBS.  You know what it is.  FIX IT.