Solving playback issues

[Mpiatt]

As of early morning 6:30am 11/18/24 it’s working. I was able to activate my Roku after trying all the steps (deleting app, reinstalling, checking firewall for restrictions, etc.).

I had put in a ticket with PBS over the weekend, but haven’t heard back, since it’s still super early on Monday. 

I am currently watching content inside the app. 

So, try it again. 

[SueBee2ye]

Thank you 🙂

[richardzon]

My PBS works now. I went through the PBS support process here:

https://help.pbs.org/support/home

Click on Roku and follow the process.

[jjs3711]

Works today 11/18

[PatsyK9z]

Finally reactivated this morning.  Obviously a PBS problem.

[BoyInOhio]

Monday Nov. 18th. PBS is now streaming on my Roku device (connected to TV). I did not email them for a new activation code.

[Paulthecpa]

Try pressing OK button a few times before it reverts back. You should get a screen saying to activate the PBS app with an activation code. Log into pbs.org/activate and enter the code.

It worked for me. Seems the issue related to reactivating the PBS app rather than a ROKU issue. 

[jlanz]

PBS is now working on both of our Roku Ultras. PBS comes up and then blinks and comes up. I had to activate but now they are both working. Not sure which of the following updates fixed it. I do remember this happening a couple of years ago though.

PBS Version 5.8 build 3

Roku Updated at 5:45AM 11/18/24 with Version 14.0.4 Build 12221

[Mpiatt]

Something tells me that it was on their end. App has not updated. 

[imcca]

When i got up this morning and tried accessing pbs app, i actually got the activation screen with a code to acrivate - which i did thru my phone and the pbs screen with access opened up on my tv without having to reset my router- worth a try! Maybe they fixed it for everyone!