Solving playback issues

[Helkatfre]

It is not working on my Roku and starts to open up and then goes back to the Roku menu. Please make adjustments fix it make an announcement something. I see. I am certainly not the first one who is having this problem. Thank you very much for anything you can do.

[dae1]

Same thing, reinstall app, reset Roku, select PBS app, see PBS logo, then blank screen, then back to list of channels.

[Closetofedup]

Having the same issues. On both my Rokus. Model 3820RW2 streaming stick 4K and my 3810RW Streaming stick+

[KeepOnTruckin]

I have multiple Rokus of different models and vintages.  None of them will run the PBS app.  Not that the PBS-Kids app works fine.  Wish somebody would fix it. 

[BridgetJ]

Thank you for this information. I'm having the same issue with the app not opening on my Roku (as of 11/17)

[Paulthecpa]

Same problem.  It was working properly yesterday. Tried different Roku device. Same issue. Restarted Roku. Did not help. Updated software. Did not help. Tried a different TV. Did not help. Do you have any other suggestions?

[Debkamaine]

You’ve got something there. I have a Hisense tv, can’t find the Roku verse for the life of me. Yes, I’ve looked up every SUSAN R and ABOUT…really, I have. But, I have an iOS and it’s playing additionally, on X, people all over the country are having this problem.

[Debkamaine]

I have a Hisense tv, can’t find the Roku verse for the life of me. Yes, I’ve looked up every SUSAN R and ABOUT…really, I have. But, I have an iOS and it’s playing additionally, on X, people all over the country are having this problem.

[windandrain]

FWIW, the PBS app is not loading on my Roku TV as everyone else describes.

However I have another TV that has the Android/google system and the PBS app loads on that with no problem. So it is clearly a Roku specific issue.

[MCSLarsen]

Same here. Tried removing the PBS app, re-starting Roku then re-installing the app - a couple of times.  It was working fine last night but  this evening the PBS app attempts to load then pops back to the main menu. All other apps are working on Roku.

I think it must be an issue with Roku because the PBS app continues to work on my iPad.