Solving playback issues

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AVEngineer
Newbie

Re: Roku Express pauses itself randomly (not buffering)

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I am having the same issue. Nothing resolves the issue. Different network, system restart, factory reset all don't help. I've even tried to cover the front with electrical tape to eliminate the chance of a rogue IR signal. Still pauses on its own. This happens on multiple channels at random times.

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ConanDYossarian
Reel Rookie

Re: Roku Express pauses itself randomly (not buffering)

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nope, no luck

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ConanDYossarian
Reel Rookie

Re: Roku Express pauses itself randomly (not buffering)

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now it unpredictably restarts. sometimes midplay, sometimes immediately when I choose an app.

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User607
Newbie

Re: Roku Express pauses itself randomly (not buffering)

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Clearly this is systemic. We replaced our last Roku Express with a new one, I can’t recall why. Some intermittent error like the pausing described here. The new one does exactly what everyone here describes. Out of the box. We’ve had it for probably a year now and it hasn’t changed. I can see no pattern.  It doesn’t bug me too much, so I live with it. We’ll probably replace our Roku with a competing device. Not sure which yet. The express is inexpensive enough, and I’d be happy to pay more for an upgraded Roku, but I don’t need the 4k and I have no guarantee that the new system won’t suffer the same issues. 

just wanted to add another data point. This is a real issue.

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Re: Roku Express pauses itself randomly (not buffering)

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Unfortunately I am now having this same issue with my Roku ultra. Sometimes maybe just a couple of times in an hour. Then all of a sudden pause pause pause. Sometimes it will even pause and restart its self and earlier today I had the show paused to go to the other room and I came back and it was playing (it unpaused). I have tried restarting, deleting channels, change networks, tried hotspot, unplugging, and then finally complete reset to factory settings. And starting all over. But the problem continues. 
it gets so so annoying. Roku needs to fix whatever update to the software or whatever has happened that is causing this to happen with what it sounds to be with many of their products.

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