Solving playback issues

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beetlejuicing
Reel Rookie

Roku Express keeps restarting?

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Whenever I'm watching a video (specifically youtube), my roku will just restart about every 15 minutes or so. Has anyone else has this issue?? 

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AvsGunnar
Community Streaming Expert

Re: Roku Express keeps restarting?

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@beetlejuicing 

A good place to start is with the power supply.

Try using a power adapter at the wall if currently using TV USB port for power. (Any 5volt, 1amp cell phone charging adapter should work).  If you are currently using a power adapter at the wall, try swapping it out with another one and see if that resolves issue.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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2 REPLIES 2
AvsGunnar
Community Streaming Expert

Re: Roku Express keeps restarting?

Jump to solution

@beetlejuicing 

A good place to start is with the power supply.

Try using a power adapter at the wall if currently using TV USB port for power. (Any 5volt, 1amp cell phone charging adapter should work).  If you are currently using a power adapter at the wall, try swapping it out with another one and see if that resolves issue.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

beetlejuicing
Reel Rookie

Re: Roku Express keeps restarting?

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Its seemed to have fixed itself but it hasn't happened since switching the power source so thanks :]