Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Tekken
Newbie

Roku Express Keeps Rebooting

I need help. My Roku keeps rebooting. It started a couple of days ago and I only bought it maybe two months ago. I’ve tried replugging it, using a different cord, outlet and updating it. Nothing is working and I’m not sure what to do.

0 Kudos
1 REPLY 1
AvsGunnar
Community Streaming Expert

Re: Roku Express Keeps Rebooting

@Tekken 

I would first try a different power adapter. (a cell phone charging adapter rated 5volts, 1amp).  If the new power adapter does not fix issue, try a Factory Reset. (press and hold Reset button for 30+ seconds).

If still a no-go, you can try the 12-month warranty replacement procedure.

https://support.roku.com/article/208757058

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.