Solving playback issues

[blackdog10]

We have the same problem with the Roku streambar. All corrective actions as per HDMI warning page were carried out several times but problem always comes back. We removed the streambar and connected the old Roku box in use prior to installing streambar using same HDMI cable. We have not had any HDMI failures since.  Is this streambar now trash.

[RokuEuniceL · Accepted solution]

Hi @blackdog10,

Greetings from the Roku Community!

We'd like to assist you with your problem with your Roku Streambar. We'd like to know more about it so we can further assist you. Please provide us with more details.

• When did the issue occur?
• Can you please send us a photo of the running issue as our reference?
• What troubleshooting steps have you taken so far?

Meanwhile, kindly check out this support article here to see if this support is relevance, and make sure to follow the troubleshooting steps listed.

Let us know how it goes, and we'll be glad to further assist you.

Kind regards,

Eunice