Solving playback issues

[RodHymans]

I don’t have power to my mother’s Streambar. No lights, reset button doesn’t work etc 
I have pugged the unit into multiple outlets. I used the power cord from our other functioning Streambar and nothing works so far. 
Please advise if anyone else has had and solved this issue.

Roku Streambar  

model 9102X

SN 2C114C372719

Any help would be greatly appreciated!

[RokuArjiemar]

Hello! @RodHymans,

It's so great to have you with us here in the Roku Community!

We appreciate you reaching out to us. We're pleased to assist.

• Is this the first time you set up this Roku streambar?
• If not, is this the first time you have experienced this issue?
• How long have you been using this Roku streambar?

Please keep us posted on what you find out, and we will be happy to continue assisting you further. We look forward to hearing back from you.

Thanks,

Arjiemar