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My Roku Stick Plus is directly connected to the tv and will randomly goes black for 1-2 seconds. Can anything be done to prevent this? Restarts have made no difference and it occurs on most channels but seems worse on YouTube TV.
Fishface wrote:My Roku Stick Plus is directly connected to the tv and will randomly goes black for 1-2 seconds. Can anything be done to prevent this? Restarts have made no difference and it occurs on most channels but seems worse on YouTube TV.
Hi, out of curiosity have you solved that issue? This problem suddenly started with my setup after 3-4 years of flawless serviceā¦
- RokuDanny-R3 years agoRetired Moderator
Thanks for the post.
Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we will be able to assist you further.
Thanks,
Danny- pctx3 years agoReel Rookie
This is a result of the roku settings being set to high for the TV.
Go to advanced settings and reset the device to correct any changes you made.
Alternately, if you remember which changes you made, you can go back to it and set it back to default.
The issue is the refresh rate is set to high for the TV to handle or if you set it for the highest resolution on manual instead of automatic. Also, sometimes this happens if you select Dolby vision over the default setting in the Roku settings.