Forum Discussion

Pk6's avatar
Pk6
Reel Rookie
5 hours ago

Sound too loud on commercials while the movies have very little.

We try to watch some movies on Roku but the sound is so low and when we turn it up to hear then a commercial come on that's so loud that the neighbors can hear. We've adjusted sound in settings but nothing helps. Anyone have a solution? 

1 Reply

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator

    Hi there Pk6​

    We noticed your post about the audio being too low when you're streaming, but it gets too loud during commercials.

    What is the model of your Roku device? Does it happen with a specific app? In the meantime, try a system restart by going to Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart.

    Let us know how it goes!

    Roku Community Team