Forum Discussion
Thanks for the post.
If you are able to connect your Roku device directly to your TV and are not experiencing an issue, it would appear that the issue does not come from the Roku device, but rather stems from your external devices connected to your TV.
Thanks,
Danny
- Fishface4 years agoStreaming Star
My Roku Stick Plus is directly connected to the tv and will randomly goes black for 1-2 seconds. Can anything be done to prevent this? Restarts have made no difference and it occurs on most channels but seems worse on YouTube TV.
- marshalltech814 years agoBinge Watcher
This happens to me when I have the Roku automatically change the refresh rate depending on content being watched. The setting I don't have off of the top of my head but if you go into settings , system , advanced system settings , advanced display settings and auto adjust display refresh rate. Turn that off.
- Valerio3 years agoChannel Surfer
Fishface wrote:My Roku Stick Plus is directly connected to the tv and will randomly goes black for 1-2 seconds. Can anything be done to prevent this? Restarts have made no difference and it occurs on most channels but seems worse on YouTube TV.
Hi, out of curiosity have you solved that issue? This problem suddenly started with my setup after 3-4 years of flawless service…
- RokuDanny-R3 years agoRetired Moderator
Thanks for the post.
Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we will be able to assist you further.
Thanks,
Danny