Solving playback issues

[judiolinder]

I am having the same problem - it says "Get Started" and "Sign Out".  If I choose "Get Started" it tells me I have an account and to login.  But I am logged in.  If I log out and then log  back in (either using the on screen approach or the web site approach) I get logged in but still see the "Get Started" and "Sign Out" choices.  

I can't get to the main Paramount+ page.  I have Paramount+ - on the Roku app - but I notice there is another app called "Paramount+ on Roku".  I'm afraid if I go into that, I'll end up paying for 2 subscriptions.

Can someone tell me why I'm having the issues above?  I've restarted my router, unplugged my tv, etc. & nothing works.  I paid for the year long subscription and now I can't access it.

[renojim]

@judiolinder, try accessing Paramount+ on "The Roku Channel".  You won't be automatically charged for anything by just trying, but you might want to add a PIN to your account at https://my.roku.com to prevent purchases without entering the PIN.

https://channelstore.roku.com/details/cca8151de08451c477c322d5e27cea3d/the-roku-channel