Solving playback issues

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Out of the blue, Paramount+ not working

Same issue. Guess it's time to buy new non Roku tvs. I think the last update messed Paramount plus and Hulu connection issues. Also, tv keeps losing internet connection. The router right next to the tv. Uggghhh. 

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Community Moderator
Community Moderator

Re: Out of the blue, Paramount+ not working

Hi there,

A warm welcome here in the Roku Community!

We understand you're having a problem with the Roku TV since it keeps losing internet connection. We're happy to help. Can you please provide the following information below?

  • Are you getting any error messages or codes?
  • Did we recently make any changes to your network or network provider?
  • Do you have cellular data, so we can try connecting your device to your hotspot?

We look forward to hearing from you soon.



Roku Community Moderator
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