Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Out of the blue, Paramount+ not working

Same issue. Guess it's time to buy new non Roku tvs. I think the last update messed Paramount plus and Hulu connection issues. Also, tv keeps losing internet connection. The router right next to the tv. Uggghhh. 

Labels (1)
0 Kudos
1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator

Re: Out of the blue, Paramount+ not working

Hi there,

A warm welcome here in the Roku Community!

We understand you're having a problem with the Roku TV since it keeps losing internet connection. We're happy to help. Can you please provide the following information below?

  • Are you getting any error messages or codes?
  • Did we recently make any changes to your network or network provider?
  • Do you have cellular data, so we can try connecting your device to your hotspot?

We look forward to hearing from you soon.

Thanks,
John

 

John
Roku Community Moderator
0 Kudos