Solving playback issues

[sakendrick]

yes - that was done. It plays 7.1 fine either on Direct mode via the smart TV through optical OR if I set the playback mode to something like dolby digital or DTS where it takes the 2 channel and divides it up.

[sakendrick]

Question - do any of the Roku output formats for audio support Bitstream? This is what Onkyo says it is looking for. I would assume it does but no specific setting labled that.

[atc98092]

Your Roku should bitstream Dolby Digital, DD+, and LPCM/AAC. If you are playing local media (ripped DVDs, etc.) it will also bitstream DTS from a MKV container. 

[sakendrick]

So I happen to have two Ultras, same model, same software build. I took my second ultra to test on my Denon receiver - it worked as expected there (making me think it was the Onkyo). I then took this same Ultra that worked on the Denon, plugged it into the same cables connected to the Onkyo - and it also worked as expected. Retested my other Ultra - doesn't work. I'm going to double check the Audio settings but at first check everything was identical (all set to Auto). 

The only thing I can thing to do is try to reset the Ultra not working to factor defaults and start over. Any other settings or suggestions to check.

[sakendrick · Accepted solution]

Issue found... It was Volume Leveling. Turned it off and now works as expected.

[atc98092]

Ah, I always forget about that. Yes, any audio leveling or some such processing will switch the audio to two channel PCM. I have to remember to ask that question... Glad you found it!