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Solving playback issues

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mia001
Newbie
‎06-23-2022 03:30 PM

My Roku premiere will not power on, and i’ve simply tried everything

My roku premiere will not power on. If I can remember correctly i’ve had this roku for over or a year now. I’ve tried ever android cord that I know 100% works and an HDMI i know 100% works and it will not power on. There is no issue with my TV either, the roku red/white blinking light will not show either. I’ve tried holding the reset button with a paper clip for 10-45 seconds and it hasn’t worked. The roku will also power off my tv on its own? but maybe it somewhat works because the TV screen goes black. I’m really unsure on what to do??

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renojim
Community Streaming Expert
‎06-24-2022 12:49 AM

Re: My Roku premiere will not power on, and i’ve simply tried everything

You say "cord", but have you tried another USB power adapter?  If no light comes on when you connect the power then that thing or the power adapter is dead.

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