Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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Wmr
Newbie

Re: Lost all antenna and live channels this evening

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I have the exact same issues starting today- 5/4/2023.

tried the same things to rest it, but still doesn’t work.

DJHawk
Reel Rookie

Re: Roku channel and live tv stopped working

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I got Live TV working again by going to Settings, TV Inputs, Live TV, Manage Channels then "Hide Streaming Channels"

Everything was back and working fine on both of my Roku TV's after that.

Pwayjr
Newbie

Re: Cant get the free channels on live tv only paid subscription chamnels

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Are you also getting a message that all channels are hidden? 

If you are using a Roku box or stick, resetting does not solve the issue either.

Clearly something got whacked in the most recent updates.

Ok Roku system admins, what's up?

DJHawk
Reel Rookie

Re: Roku channel and live tv stopped working

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I'm going to paste my answer from above here as well so you get notified.

Go to Settings, TV Inputs, Live TV, Manage Channels then "Hide Streaming Channels"

Everything was back and working fine on both of my Roku TV's after that.

“All channels hidden” on live tv listings

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We can only see the pay-for-access listings. How do we get our full channel guide back? (It disappeared after fixing discrepancy between actual time and the wrong time/listings being displayed.) 

We looked through settings, unplugged the power for ten minutes, and restarted the system. Internet connection can play shows  on paid channels, so that’s not the issue.

 

Problem persists. Help?

Connyaywes
Newbie

Re: Cant get the free channels on live tv only paid subscription chamnels

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It was working a little while ago for me and went down. Also live TV is working on my mobile Roku app just not my device. I have the 4k device not sure if that matters.

BongoMike
Binge Watcher

Re: Cant get the free channels on live tv only paid subscription chamnels

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Same here-literally Everytime Roku updates something it gets Glitchy(Cmon Roku-'If it Aint Broke...')!!!

queenctown
Channel Surfer

Re: Roku channel and live tv stopped working

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That will make the antenna channels show back up but not the free Roku channels

Connyaywes
Newbie

Re: Cant get the free channels on live tv only paid subscription chamnels

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I should have checked here before factory reset. Thanks for the Intel!

Pjdial
Newbie

Re: Roku channel and live tv stopped working

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It got my local channels back but lost all the Roku channels.  

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