Solving playback issues

[twferg]

I stumbled into a post that suggested the same "solution". Tried it, and it worked for me as well.

[yogibear1]

This worked for me also.

Thank you for posting this!
I’m not sure why Roku could not lead us to this work around.

[kiwiamazon]

The problem is clearly Roku's (and not Tablo's):
Someone in another Roku forum found the issue was with audio in Roku OS 14.0.4.
Go to Settings->Audio->Digital Output Format->Custom on your Roku.
Change the Dolby Digital selection (I went from Dolby Digital to Dolby Digital Plus with DTS off).
Exit out of Roku Settings, and select Tablo.
I did this on a Roku Ultra (Model 4660X) and was able to watch OTA tv again (with Roku OS 14.04)!

[Ana7]

Just found this link for a workaround on Tablo's website: https://support.tablotv.com/hc/en-us/articles/31500935260820-Roku-OS14-Update-OTA-Player-Issue-and-W...

I tried it and it seems to have worked, at least for watching live tv. I just did a factory reset right before coming across the workaround. Since I lost all my recordings, I don't have anything recorded yet to see if the fix worked for recorded programs.

[Slick14]

The workaround did not work for me.

I made the changes, and I was able to see the recorded OTA video, but my audio was a loud screeching finger nail on chalk board or 10-penny nails on a sheet of glass loud and horrible sound so I had to revert back to Stereo, but of course, I cannot watch the recorded OTA video.

Thanks to Tablo, Roku, and all the users who are working to find a resolution.

[Slick14]

I intended to also say on the previous thread, we run the audio through an Integra Audio receiver, and have for many years.

Thanks again.,

[GO2]

This solution did not work for me. Roku express 4k+, sku 3941R2

[RenFern1]

I just got the Tablo TV 4 and it won't replay recorded or live tv. I have 3820X Streaming stick 4K serial #X017008SV8DK  Device ID S08Y426SV8DK

Thanks

[egoetz3]

This work a round from Tablo fixed most people's issue until Roku releases an update: Go to Settings->Audio->Digital Output Format->Custom on
your Roku,
Change the Dolby Digital selection (I went from Dolby
Digital to Dolby Digital Plus with DTS off).
Exit out of Roku Settings, and select Tablo.

[johnnygo]

The work around did not work on any of my five Roku's. I was able to get the live picture and recording on two TV's but no sound. On my way to store now to buy a Fire Stick to get at least one TV working.