Solving playback issues

[davidjazz]

We'll need more information, please:

TV or box? What model?

Did you get it before and not now, or never?

If never, where do you live? Not all channels are available in all regions of the world.

[Huckle]

I used to be able to get CBS but not anymore. Not the TV model, the box, and two different models. 

[RokuEmmanuel-D]

Hi, @Huckle.

Thanks for posting here in the Roku Community!

We see that you're having trouble streaming CBS on your Roku. We'd be glad to assist you. 

Could you please let us know what troubleshooting you have done so far? Have you seen any error messages when trying to stream? Also, What Roku device is affected by this issue?

For the time being, you may visit this support article to help you solve any playback issues and get back to us together with all the information needed above. 

Please let us know your thoughts.

All the best,
Emman