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ryleigh2
Newbie

Hisense Tv Black Screen, Not turning back on fully

My tv is a black screen but when i push buttons on the remote i can hear them through the tv and there is a voice coming from the tv reading the buttons i push outloud. how do i get my tv to work? 

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atc98092
Community Streaming Expert

Re: Hisense Tv Black Screen, Not turning back on fully

It sounds like your screen backlight has failed. You need to contact Hisense to determine if it's still under warranty. The backlight is not a user-replaceable item. 

Dan

Roku Community Streaming Expert

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