Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
PhotoIV
Newbie

Constantly relogging into CBS app for access

I downloaded the CBS app and logged in using my AT&T U-verse account. I'll get to watch for a day. When I go to the app the next day, it says there is an error. I'll relog in and it works for a day then the whole thing happens again. I have deleted and reloaded the app twice. I've also updated the app but this happens every day. Any help?

0 Kudos
2 REPLIES 2
DBDukes
Community Streaming Expert

Re: Constantly relogging into CBS app for access


@PhotoIV wrote:

... I have deleted and reloaded the app twice. ...


Here's what I'm not seeing in what you wrote. You listed steps 1 and 3. There's a step 2 that you didn't list. Omit that, and it's not right.

  1. Remove the app
  2. Reboot the Roku
  3. Reinstall the app

All three steps, in that order. Now, I don't know if it will fix it, but you should at least complete the process.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
AvidWatcher1Mth
Reel Rookie

Re: Constantly relogging into CBS app for access

This is the worst created app ever!!

catching up on my CBS shows is way too painful on my ROKU.

i have tried deleting, restart, adding and even tried the same with another restart at the end.

The app simply sucks!  So frustrated with CBS. 😔

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.