Solving playback issues

[KongZ]

Can't watch Movies using my Firestick on my Onn Roku 70 inch tv. A movie will start playing and then all the sudden the screen goes Black but the Sound of the movie keeps playing. In order to watch the movie I have to hit pause on the FStick, power Off the TV, then turn it back on again and switch it back to the FStick, and hit play again and it starts playing again. Sometimes it will Go Black again after a second or two, sometimes it plays for 5 minutes or more but it just keeps doing it Over and Over again. Makes it VERY FRUSTRATING to watch a movie on my Amazon Prime or any of my other Movie programs! IF I hook it up to any of my other TV's in the house this doesn't happen. It's Obviously something to do with ROKU TV. Please help. Thanks.

[makaiguy · Accepted solution]

@KongZ- Since you are streaming via a Firestick, I'd suggest taking you're query to a Firestick support forum.

[KongZ]

The thing is it ONLY Happens when using My ROKU TV. It doesn't happen with any of the other TV's in my house that are NOT Roku TV's, so I'd say that makes it a Roku Problem not a Firestick problem. IF it were the Firestick causing the problem it would be doing it on ALL of my TV's!

[KongZ]

The thing is it ONLY Happens when using My ROKU TV. It doesn't happen with any of the other TV's in my house that are NOT Roku TV's, so I'd say that makes it a Roku Problem not a Firestick problem. IF it were the Firestick causing the problem it would be doing it on ALL of my TV's!