Solving playback issues

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graywolf1
Newbie

Can't View the NFL games on Sunday

I've been trying to watch the NFL games on Paramount+ One week, I can watch, and the next, I can't. I keep getting a message that the broadcast is Off the Air. Followed by Try signing up for Paramount+. The problem is that I already have an active account through ROKU for Paramount+. So I expect to be able to view the programs that are listed on my ROKU account. Being that I can't contact ROKU or Paramount directly. I assume they are not interested in solving such problems. And I don't see how this site is going to help either. I am paying for a service and expect it to work whenever I access it. These NFL broadcasts are part of that service. I've reset my ROKU device several times. And still, get the same result

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2 REPLIES 2
HDMIGuy
Roku Guru

Re: Can't View the NFL games on Sunday

Do you have Paramount+ Essential or Paramount+ Premium?  Paramount+ Premium does include your local CBS station but the Essential package does not.

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graywolf1
Newbie

Re: Can't View the NFL games on Sunday

I have essential. But I have viewed the NFL games on that site. But I guess I will have to purchase the Premium.

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