Solving playback issues

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: CBC Gem Livestream Failure

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Hi, @Trixiefirecrack.

Welcome to the Roku Community, @Trixiefirecrack.

We understand the issue you're having persists even after following the suggested steps. Rest assured that we're here to get you back on streaming. 

Could you please let us know what error message did you encounter? A photo of the incident could be more helpful to gain more insight. 

In the meantime, you can visit this support article: How to resolve a channel playback issue.

We are looking forward to your response. 

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
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