Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Apps not opening, restarting didn’t work?

None of my roku apps seem to be working? At first they would open to a loading screen and then send me back to the homepage. Online said to restart the roku under settings so I tried that, and now when I click my apps, nothing happens. None of them are opening anymore.

Labels (1)
0 Kudos
3 REPLIES 3
makaiguy
Community Streaming Expert

Re: Apps not opening, restarting didn’t work?

@spookymulderr -

What results do you get via Settings/Network/Check connection?  Do you get all three checkmarks?  When you return to the Network page  what download speed does it show?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
tcmorrell8
Newbie

Re: Apps not opening, restarting didn’t work?

This EXACT same thing is happening with mine today… I also checked internet connection… restarted everything… changed batteries- nothing.

internet speed is at 82mbs… idk what that means tho, is it fast or slow?!

0 Kudos
makaiguy
Community Streaming Expert

Re: Apps not opening, restarting didn’t work?

@tcmorrell8 -

82 mbps is plenty to stream even 4K programs over the internet, provided that is the speed Roku is reporting and not a number from a speed test on your computer.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.