Solving playback issues

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LaFlegere
Newbie

All the music channels on my Roku stopped streaming. The apps are there but they do not load.

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: All the music channels on my Roku stopped streaming. The apps are there but they do not load.

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Welcome, and thanks for posting here in the Roku Community, @LaFlegere.

We understand that you're experiencing a playback issue with your music streaming apps on your Roku, and we'd like to help you out so you'll get back up and running. 

Have you tried rebooting your Router to see if that makes any difference? If not, try unplugging your Router for a few seconds and plug it back in. Also, to isolate the issue even further, try connecting your Roku to an alternative internet connection such as a Mobile Hotspot

For comprehensive details, visit this support article on how to resolve a channel playback issue.

If the issue continues to persist, please let us know, and we'll help you further. 

All the best,
Emman

Emmanuel-D.
Roku Community Moderator

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: All the music channels on my Roku stopped streaming. The apps are there but they do not load.

Jump to solution

Welcome, and thanks for posting here in the Roku Community, @LaFlegere.

We understand that you're experiencing a playback issue with your music streaming apps on your Roku, and we'd like to help you out so you'll get back up and running. 

Have you tried rebooting your Router to see if that makes any difference? If not, try unplugging your Router for a few seconds and plug it back in. Also, to isolate the issue even further, try connecting your Roku to an alternative internet connection such as a Mobile Hotspot

For comprehensive details, visit this support article on how to resolve a channel playback issue.

If the issue continues to persist, please let us know, and we'll help you further. 

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
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