Solving playback issues

[StreamerUser]

---

@acowie wrote:

Unfortunately no change in behavior for me after updating to 10.0.0 build 4213-48

---

What model # did you receive build 4213 on?

[Vineyardgray]

Certainly still there for me.   Possibly slightly less prevalent. 

Frankly I had given up and started using the Spotify app although it is cumbersome and way way less convenient to use than driving the music right from the MacBook Pro where I am generally working.  

My stats are:

Roku TV: 7120X

TCL: 55R617-CA

Software: 10.0.0 Build 4209-30

[acowie]

---

@StreamerUser wrote:

---

@acowie wrote:

Unfortunately no change in behavior for me after updating to 10.0.0 build 4213-48

---

What model # did you receive build 4213 on?

---

I have an 8113X Roku TV, TCL model 40S325. As of today still on 10.0.0 build 4213-48, it updated to that version a week ago.

[kazzed]

Unfortunately I was not able to solve this problem with Roku. I had been hoping that once my Roku Ultra got the 10.0 software update it would be fixed. I ended up buying a Belkin Soundform connect, which does the job. It is somewhat expensive though, at $99.

[calejr]

Glad I found this thread to know I wasn't going crazy. After a lot of back and forth with Roku support on this they finally replied with:

We will make a investigation with our engineering team. Once there is a update, we will get back to you through email.

...and that was 11 months ago. I check in every couple of months and get no response. It is happening on all four of my Roku devices: 43" TCL Roku TV, Roku Ultra, Roku Premiere, and Roku Premiere+.

Have been holding off on replacing Rokus with a bunch of Apple TVs in hopes that this will someday get fixed but guessing it may never be.