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JLØV_228
Newbie

Why I Can't veiw videos in "ACTIVITY"

I'm new at this, but I seen that I could look through videos but now I can't it keeps saying no videos ect. Why I can't see videos now? 

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RokuDanny-R
Retired Moderator

Re: Why I Can't veiw videos in "ACTIVITY"

Greetings @JLØV_228 

Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing with trying to access your videos on the Roku Smart Home mobile app.

Do you currently have a Roku Smart Home subscription linked to your Roku account? With a Roku Smart Home subscription, you'll have access to cloud recording for video clips.

For more information about what is included with a Roku Smart Home subscription, visit our Support page here: Roku Smart Home Subscription

Please keep us posted and we will be more than happy to continue assisting should you need further assistance.


Thanks,
Danny

Danny R.
Roku Community Moderator
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