I see a lot of complaints about the doorbell cam with an error 1003 and yet see no resolution that actually works! What's going on? It's not our wifi because the other cameras work just fine. We can't even log the error in the app because although we can click report an issue we can't go any further.
Yep! And their chat support was useless, they asked if I could set it up again. Would I really complain on here if I didn't try that troubleshooting step already?
I'm wondering if this is an issue for Android devices only. I'm having the same issue on my Android phone but my husband's app works fine on his iPhone.
I'm having the same problem on my Android device but my husband's app works fine on his iPhone. Logging out and logging back in doesn't help. Neither does reinstalling the app. Why is nothing being done to fix the problem? Your customers are paying for a service that we can't even use!
Next day I was able to install my lights and a plug plus the app was responding normally. Today the app was not responding to turning on lights or plug. I signed out of my account and signed back in, since then everything is working again!?
