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uaejoke1
Newbie

Why I'm receiving emails after installing Roku streaming player

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Why do I continue to get lots of spam emails after I installed Roku streaming device?  I NEVER had them before.  Thanks

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RokuArjiemar
Community Moderator
Community Moderator

Re: Why I'm receiving emails after installing Roku streaming player

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Hello! @uaejoke1,

Thank you for posting in the Roku Community!

We appreciate you contacting us about the marketing emails you are receiving after installing a Roku device. We're interested in assisting.

There are two ways to unsubscribe from Roku marketing emails — through the email itself or your Roku account. You can always resubscribe to Roku marketing emails if you change your mind. You continue to receive transactional emails from Roku, such as information about purchases, payments, password changes, etc.

Unsubscribe through the email.

  1. Open a recent marketing email.
  2. Go to the bottom of the message
  3. Select Unsubscribe

Unsubscribe through your Roku account

  1. Sign in to your Roku account
  2. Go to Communication center
  3. Uncheck the box under Email preferences
  4. If you'd ever like to resubscribe, recheck the box

For more detailed information, please check it here: How to unsubscribe from Roku marketing emails

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator

View solution in original post

1 REPLY 1
RokuArjiemar
Community Moderator
Community Moderator

Re: Why I'm receiving emails after installing Roku streaming player

Jump to solution

Hello! @uaejoke1,

Thank you for posting in the Roku Community!

We appreciate you contacting us about the marketing emails you are receiving after installing a Roku device. We're interested in assisting.

There are two ways to unsubscribe from Roku marketing emails — through the email itself or your Roku account. You can always resubscribe to Roku marketing emails if you change your mind. You continue to receive transactional emails from Roku, such as information about purchases, payments, password changes, etc.

Unsubscribe through the email.

  1. Open a recent marketing email.
  2. Go to the bottom of the message
  3. Select Unsubscribe

Unsubscribe through your Roku account

  1. Sign in to your Roku account
  2. Go to Communication center
  3. Uncheck the box under Email preferences
  4. If you'd ever like to resubscribe, recheck the box

For more detailed information, please check it here: How to unsubscribe from Roku marketing emails

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator
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