Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
steve481
Channel Surfer

cant log in to my roku tv with same email as my roku stick

Hi,

Moved my roku stick to another TV and trying to set up my roku TV. Message says sorry the email that you provided isn't working. That email works fine on the roku stick and for logging in to my account online. I have tried different wireless networks with the same result.

Thanks

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: cant log in to my roku tv with same email as my roku stick

I don't know if it will help, but if you can connect the TV to an alternate network like your phone's hotspot try that to get through the setup.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.