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bossman721
Newbie

add a new device to an account that i've had for years

I bought a roku express 4k and it works but i need to know how to add it to my existing account which has two other roku devices on it also?

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renojim
Community Streaming Expert

Re: add a new device to an account that i've had for years

You link a device to a Roku account when you initially set it up.  If yours was already set up when you got it, you have to factory reset it and link it to the same account/email address that's displayed on the other devices under Settings->System->About.

How to factory reset your Roku® streaming device | Official Roku Support

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andyross
Roku Guru

Re: add a new device to an account that i've had for years

In addition to what @renojim said, you can see my response to a similar question I answered today:

https://community.roku.com/t5/Account-payments-subscriptions/Adding-a-second-Roku-to-my-account/m-p/... 

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