Cameras & doorbells

[Ekimnoom]

My payment for $3.99 don’t go through so wire free video doorbell se will not reconnect to app after paying! Do not say hit reset button because this does not have one !

[RokuJohnB]

Hi @Ekimnoom,

Thanks for letting us know, and welcome to the Roku Community!

We appreciate you letting us know about your problem with your Roku Wire-free Video Doorbell. We will work with you to know what went wrong so we can assist you further and fix the issue.
We recommend performing the below steps to see if you can resolve the issue:

1. Restart your network router.
2. Restart your Roku Video Doorbell.
3. Factory reset your Roku Smart Home device and set up your Roku Wire-free Video Doorbell and Chime again.

Let us know how it goes, and we'll be glad to further assist you.

Best regards,
John