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Souxie
Newbie

When purchasing a marketplace roku stick?

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Want to purchase a stick from the marketplace. How do I know if the Roku stick is 4k by the serial #?

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RokuRiamie-D
Community Moderator
Community Moderator

Re: When purchasing a marketplace roku stick?

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Hi @Souxie,

Welcome to the Roku Community!

We are more than willing to provide you with further details on how to identify the Roku Streaming Stick as a 4K device.

Looking at the device's serial number will not help you identify whether it's a 4K or not, except if it's already activated and connected to a television. In that case, you can check it through Settings > System > About.

The model number is on the back of the device, and it should be 3820R2.

For more details and to get to know more about the Roku Streaming Stick 4K, please visit our Roku store website: The Roku Store

We hope you find this information helpful.

Regards,
Riamie

Riamie D.
Roku Community Moderator

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RokuRiamie-D
Community Moderator
Community Moderator

Re: When purchasing a marketplace roku stick?

Jump to solution

Hi @Souxie,

Welcome to the Roku Community!

We are more than willing to provide you with further details on how to identify the Roku Streaming Stick as a 4K device.

Looking at the device's serial number will not help you identify whether it's a 4K or not, except if it's already activated and connected to a television. In that case, you can check it through Settings > System > About.

The model number is on the back of the device, and it should be 3820R2.

For more details and to get to know more about the Roku Streaming Stick 4K, please visit our Roku store website: The Roku Store

We hope you find this information helpful.

Regards,
Riamie

Riamie D.
Roku Community Moderator
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