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Lvanpelt
Newbie

Vertical hold problem with Roku Expreas

I just plugged in a Roku Express via an RCA converter to my TV. The screen says "Lets get started" so I know the roku is talking to the TV. But the screen is rolling vertically. In the old days we would fix this by turning the vertical hold knob. My TV is old,, but not old enough to have such a control knob. Is the roku bad? 

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5 REPLIES 5
Strega
Roku Guru

Re: Vertical hold problem with Roku Expreas

Honestly, I don't even think that vertical hold is "a thing" on HDMI.  Thus, I would think any concept of vertical hold would have to be adjusted where the signal is analog/NTSC – between the converter and TV.

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Ello2022
Roku Guru

Re: Vertical hold problem with Roku Expreas

@Lvanpelt  It’s not a Roku issue. It’s either your TV or the converter. Is this an old picture tube TV?

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Lvanpelt
Newbie

Re: Vertical hold problem with Roku Expreas

My old roku works just fine with no problems so it is NOT THE TV. 

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Ello2022
Roku Guru

Re: Vertical hold problem with Roku Expreas

Newer Roku’s are designed for newer TV’s. Did you have an older model Roku? They do offer this model with AV cables. If you think your Roku is defective (highly unlikely) then try it in another TV. If you don’t have another TV then try A family member or friends TV. If it works then I will tell you the issue is on your end.

https://www.amazon.com/Roku-Express-Streaming-Player-Composite/dp/B01M2AJZ5P

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makaiguy
Community Streaming Expert

Re: Vertical hold problem with Roku Expreas


@Lvanpelt wrote:

My old roku works just fine with no problems so it is NOT THE TV. 


My money is on the converter being the problem.

Does your "old" Roku connect directly to the tv without having to go through an HDMI-to-composite converter?

Roku Community Streaming Expert
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