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AmberLee
Newbie
‎04-21-2022 11:27 PM

"Give us a call. " is the alert I got.

The message on the screen...

I have a 4k ultra hd smart tv with hrd

"Give us a call. 

We've run into a problem here.   Sorry about that.   We'll take car if this as quickly as possible. 

Code download summary. 

Download status:  manual download required."

 

There is no way to manually download and there is no number I can find to call them.   What do I need to do?

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DBDukes
Community Streaming Expert
‎04-22-2022 04:00 AM

Re: "Give us a call. " is the alert I got.

@AmberLee 

Is it a Roku TV (which isn't actually manufactured by Roku)? Or is it another TV that has a Roku attached?

What's the brand TV?

And can you post a picture of this?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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