Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Pam514
Newbie

Two Roku Devices wont Stream at the Same Time

If I am reposting this I apologize.  I thought I posted but then ended up having to sign in/up.

My problem is I have two Rokus and if the newer of the two (Express 4K) is even plugged in the older one (Ultra) won't stream.  I just get the spinning progress indicator ....  

I have read that this should not be a problem.  (And I have another house where two work at the same time but they are the same model.)

I want to get a Roku Streaming bar but wonder if that would make my problem worse.

Has anyone else had this issue?

Labels (1)
0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: Two Roku Devices wont Stream at the Same Time

Try restarting your network equipment (gateway/modem/router) and then your Roku devices.  Just unplug the power from everything briefly.  If the problem remains, what happens if you perform "Check connection" under Settings->Network when they're both connected?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.